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Kayaks & Paddles Frequently Asked Questions |
Click the question you would like to ask to see the answer. Do you have a shop? We certainly do
Do you offer a delivery sevice?Located on the Lee Mill Indstrial estate, 15 minutes from Plymouth town centre, we have 5000ft/sq showroom & 10000ft/sq Warehouse stocked with canoes, kayaks and equipment. You can visit us for a chat and some friendly advice, or to collect your purchase. Just visit our Contact Us page to find us. Yes we do!
What's the difference between a canoe and a kayak?For national delivery we use a number of fast and reliable couriers. If you live locally in Devon and Cornwall however, we can deliver kayaks, canoes and larger bits of equipment for a small charge to cover fuel. This has to be the most asked question in all of our shops! Canoes and Kayaks are often confused as they can look very similar to the untrained eye. Typically speaking, the best way to tell the difference is by paddling position and the type of paddling used.
Can I try before I buy?
Yes you can
What's best the canoe or kayak for me?We have a range of kayaks available for you to try before you buy, get in touch with us if you would like to arrange a demo, details can be found on our Contact Us page. Kayaking and Canoeing is a diverse sport with many unique styles and disciplines. Without an insight into what kind of paddling you are looking to do, where you are looking to paddle and how deep into the sport you are looking to venture, it's difficult to tell straight away.
What should I wear?All our staff are paddlers and can help you find the best canoe or kayak for you. Having the wrong canoe or kayak for the job will make for a less enjoyable experience and that's the last thing we want. Get in touch with our friendly staff to get impartial advice on the canoe or kayak for you! As long as you wear a buoyancy aid (similar to a life jacket) to stay safe and you can dress for the weather you are paddling in.
How do I return goods Ordered?If it's a warm summer's day with little wind and bright sunshine, you should dress and prepare as if you are going for a walk. Take the sunscreen (waterproof if possible) and prepare to get a bit wet, it is a watersport after all.
You can take your item back to store with your Receipt.
You can Return your Goods via the Post Office, ensure you send it 'Sign for'. For Larger goods we can arrange collection, please call us. Please put a note in with your goods, so we know whom them have come from and with contact details. |